3 Missed Customer Insights: Turn Gaps into Gains
Customer insights are the blind spot no Home Services business can afford to ignore. It all begins with your customer's first phone call. In the competitive arena of customer experience, how customers feel about doing business with you is crucial to your long-term success.
Join industry experts as they dive into the world of customer insights, revealing what many organizations are overlooking:
- The untapped potential of customer sentiment
- Three often missed opportunities you can't afford to ignore
- Tips on transforming customer signals into revenue opportunities
Rob Mumford
Director, Product Marketing
Marchex
Susy Boyter
National Account Executive, Home Services
Marchex