The Conversation Code webinar series
A Year of Customer Conversation Insights: See What’s Working!   

November 20 at 1pm ET / 9am PT

2025 reshaped how businesses use conversation insights. Some changes came faster than expected, others lagged behind. 

Join us as we look back at what evolved - what worked, what didn’t, and what it means for 2026. 

Now is the time to reevaluate what your tools and data can really deliver. Understanding how the industry shifted in 2025 will help you identify new opportunities, measure ROI more effectively, and prepare for what’s next. 

You’ll hear what moved the industry forward: 

  • Advances that delivered clear ROI   
  • Trends that slowed or stalled 
  • AI Solutions that show where things are heading next 
Photo

Mark Garrett 

Director, Customer Success
Marchex

Photo-Lee

Lee Barth 

VP, Enterprise Sales
Marchex

Scott

Scott Rupp

Host of The Conversation Code webinar series
Marchex