The Conversation Code webinar series
AI Call Agents Gone Rogue:
5 Pitfalls to Avoid    

October 28 at 1pm ET / 10am PT

When AI gets it wrong… 

AI answering systems can misbehave — and the consequences can damage your business. After evaluating millions of customer calls with human and AI agents, we’ll share real examples and practical steps you can apply right away. 

You will learn how to: 

  • Recognize AI call mistakes before they harm your reputation 
  • Introduce AI call agents in ways that keep customers comfortable
  • Measure performance across both AI and human agents 

Every call is an opportunity. You need to make sure each one leaves customers more satisfied, strengthens your reputation, and drives revenue and referrals. 

Daniel

Daniel Walton 

Senior Data Scientist
Marchex

Linda

Linda Matthews 

Senior Account Manager Customer Success
Marchex

Scott

Scott Rupp

Host of The Conversation Code webinar series
Marchex