The Conversation Matters

Phone calls are part of the path to purchase for auto buyers. How a dealership communicates with callers can be the difference between a showroom visit or a call to a competitor. Learn how high-performing salespeople turn phone calls into revenue.  

This report includes:

• Why your call answerers need to be knowledgeable
• What words and behaviors build trust with potential buyers
• An infographic with key conversation and call handling tips