ON DEMAND
What You Don’t Know Is Hurting You: Call Insights That Drive Revenue
Real questions. Clear answers. See how leading auto service companies are using conversation intelligence to capture more ROs and drive smarter operations.
Auto service Ops teams manage a lot, but the phone is still where most revenue decisions happen. And yet, most operators don’t have visibility into what’s actually happening on those calls.
In this live, 30-minute Q&A-style webinar, we’ll answer the most pressing questions from operations leaders across the industry—using real customer data, practical use cases, and insights from multi-location brands.
Here’s what we’ll cover:
• The hidden cost of missed or mishandled service calls
• How AI identifies which service calls are converting—and which aren’t
• What’s trending in customer conversations (and why it matters)
• How to track appointment rates, lost opportunities, and ROI across rooftops
• What leading Ops teams are doing to fix problems fast—without adding headcount
Whether you can join us live or prefer to watch later, register now, and we’ll send you the recording after the event.
Scott Pyper
Director, Strategic Accounts
Marchex
Joel Melamed
Sales Engineer
Marchex
Scott Rupp
Public Relations Manager
Marchex