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Growth for Multi-Location Dental Practices Starts with Dental-Specific Conversational Insights 

Your DSO receives thousands of calls daily across your practices, and the key to maximizing the value of your organization is to understand what is being said and why.  

Marchex provides DSOs with AI-powered conversation intelligence to analyze patient interactions across multiple locations, ensuring consistent patient experiences and identifying areas for operational improvement. By centralizing monitoring, sentiment analysis, and performance benchmarking, Marchex provides you with the key insights to help you enhance patient satisfaction, optimize marketing ROI, and drive revenue growth. 

Your customer conversations hold key insights and Marchex can help you answer these questions and more: 

1. How can we detect high-value patient calls and common patient concerns across our DSO to optimize our patient acquisition strategies and increase revenue? 
2. How can we identify and address patient dissatisfaction early to improve overall patient experience, especially when managing a high volume of calls across many locations? 
3. In what ways can we streamline our appointment scheduling, insurance verification, and patient communications to enhance operational efficiency across all locations? 
4. How can we better understand and address common patient topics and concerns to ensure consistent and high-quality care across all locations? 

Marchex AI helps answer these questions daily. It’s designed specifically for dental organizations—trained to understand the unique needs of multi-location dental care. 

See how dental-specific AI reveals what’s happening in your patient calls—and how those insights can drive growth, improve scheduling, and support a better patient experience.