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Healthcare Success Starts with Healthcare-Specific Conversational Insights

Patients still prefer to call. And those conversations are full of insights—missed appointments, gaps in service, and frustrations that affect both care quality and revenue. 

• Do you know the potential value of each call? (Was it a new patient inquiry or an annual exam?) 
• Do you know why the patient didn’t schedule? 
• Can you identify emerging concerns before they show up in reviews?
• Do you know which marketing campaigns are driving high value appointments?  

Marchex AI helps answer these questions after every call—and shows how results vary across your locations. It’s built specifically for healthcare—trained to understand industry nuances and meet HIPAA requirements. 

See how healthcare-specific AI gives you clear, timely insights that support patient satisfaction, multi-location visibility, and operational performance.