What is sentiment analysis, and how can it benefit your business? 

Yes, sentiment analysis identifies emotions during phone calls, but its real power lies in understanding how customers perceive your business and what steps you can take to improve. 

 Get the eBook to discover: 

• How sentiment analysis uncovers insights missed by surveys and reviews
• Strategies to boost your revenue you can use tomorrow 
• Examples of how marketers, call center managers, and business leaders are using sentiment analysis to boost performance