---
title: "Conversation Intelligence: The Race to Stay Ahead of Your Competition"
description: Explore advanced conversation intelligence tools top companies use to stay competitive and uncover gaps in your own strategy
image: https://learn.marchex.com/hubfs/Race-to-Stay-Ahead-710x510.jpg
---

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## LIVE EVENT RECORDING Conversation Intelligence: The Race to Stay Ahead of Your Competition

Chances are, you're already using some level of call tracking technology. But in today’s competitive market, basic capabilities aren’t enough. The real question is—what are you missing?  

Leading companies are moving beyond traditional call tracking and simple AI tools. They are using advanced capabilities to gain insights and boost revenue.   

Join Marchex experts Alissa Yeganeh, VP of Customer Success and Adam Lindsey, VP of Sales Engineering, who speak with cutting-edge companies daily to discover:  

- The key AI capabilities most companies overlook  
- What innovative brands are adopting right now to win more high-value customers  
- Which specific "bells and whistles" actually matter for maintaining competitiveness  

Watch the discussion and download a Conversational Intelligence Capabilities List to quickly identify your company's critical gaps. 

![Adam-1](https://learn.marchex.com/hs-fs/hubfs/Adam-1.png?width=100&height=100&name=Adam-1.png "Adam-1")

Adam Lindsey

VP of Sales Engineering  
Marchex

![Alissa](https://learn.marchex.com/hs-fs/hubfs/Alissa.png?width=100&height=100&name=Alissa.png "Alissa")

Alissa Yeganeh

VP of Customer Success  
Marchex

![Scott](https://learn.marchex.com/hs-fs/hubfs/Scott.png?width=100&height=100&name=Scott.png "Scott")

Scott Rupp

Public Relations Manager  
Marchex

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