---
title: "eBook: How Text Messaging Boosts Marketing Engagement Rates"
description: Businesses must continue to keep in contact with customers post-sale. The most effective way to resolve issues and promote business opportunities is text.
---

[![Marchex logo](https://learn.marchex.com/hs-fs/hubfs/Marchex-Wordmark-Blue%202.png?width=230&height=47&name=Marchex-Wordmark-Blue%202.png "Marchex logo")](https://www.marchex.com)

![Sonar-Service-eBook-710x510](https://learn.marchex.com/hs-fs/hubfs/Sonar-Service-eBook-710x510.jpg?width=710&name=Sonar-Service-eBook-710x510.jpg "Sonar-Service-eBook-710x510")

## How Text Messaging Can Enhance Customer Relationships

### Use text as a support channel with your customers

# Maintain Customer Contact with Text

Customer engagement does not end with the sale. Once a purchase has been made, it's essential to keep in communication with customers to answer their questions and provide opportunities for more business. 

In this eBook learn:

- The advantages of enabling your customers to reach your business via text
- How some businesses use text to communicate with customers
- Next steps for implementing text into your customer communication process

### Download eBook:

## Interested in learning more? Read some more content:

[![Sonar-Sales-eBook-Thumbnail-710x510](https://learn.marchex.com/hubfs/Sonar-Sales-eBook-Thumbnail-710x510.jpg "Sonar-Sales-eBook-Thumbnail-710x510")](https://learn.marchex.com/sales-texting-guide?hsLang=en)

## How Text Messaging Can Increase Sales Engagement

[![Sonar-Field-Comms-eBook-Thumbnail-710x510710x510](https://learn.marchex.com/hubfs/Sonar-Field-Comms-eBook-Thumbnail-710x510710x510.jpg "Sonar-Field-Comms-eBook-Thumbnail-710x510710x510")](https://learn.marchex.com/internal-texting-guide?hsLang=en)

## How Text Messaging Can Improve Internal Communications

[![Sonar-Marketing-eBook-Thumbnail-710x510](https://learn.marchex.com/hs-fs/hubfs/Sonar-Marketing-eBook-Thumbnail-710x510.jpg?width=710&name=Sonar-Marketing-eBook-Thumbnail-710x510.jpg "Sonar-Marketing-eBook-Thumbnail-710x510")](https://learn.marchex.com/marketing-texting-guide?hsLang=en)

### How Text Messaging Boosts Marketing Engagement Rates

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